$20.00
$15.00
$20.00
$12.00
$12.00
$18.00
$10.00
$10.00
$20.00
$29.99
We check all our products carefully before they are shipped. However, if we missed something, you have 7 days from receipt of your order to contact us about an exchange or refund.
Please inspect your order and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can assess the issue and make it right.
We only replace items if they are defective or damaged. Once we have received and inspected your item, we will notify you to let you know if the refund was approved or not, or if you’ll receive store credit.
There are certain situations where only partial refunds are granted:
**Please note: If product is damaged, spelled incorrectly or is the incorrect size, please contact us and we will arrange a replacement. Due to the personalization of custom orders, we cannot accept returns if it was ordered incorrectly (ie. size or spelling).
Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.
To return your product, you should mail your product to: SKO Designs, PO Box 516, Mendon, MA 01756.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For all of our Terms and Conditions, please see our Terms page by clicking here.
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